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Managed IT

I.T. Operations Are The Backbone Of Your Business

Get Managed I.T. Support for your Business

At Symmetry IT, we are committed to transforming your business by offering exceptional solutions and unleashing its true potential. We understand that in today's fast-paced and highly competitive landscape, technology is not just a tool but a strategic enabler. That's why we go above and beyond to provide you with a comprehensive suite of services that align with your unique business objectives.

 

As your trusted partner, we seamlessly integrate into your operations, becoming an extension of your team. We proactively monitor and manage your IT infrastructure, identifying and resolving issues before they impact your business. Our round-the-clock support ensures that your systems are up and running smoothly, allowing you to focus on what you do best: driving innovation and growing your business.

Hotel I.T. Support

Your Hotel deserves care from a leading managed IT services provider. Symmetry IT offers managed IT services for Hotels and Restaurants. Your technology infrastructure is the backbone of your Hotel. We provide Managed Services delivering up-to-date, cost-effective solutions, security, 99.9% uptime, disaster preparedness and recovery, and information technology solutions that are specifically designed to meet your short and longterm goals.

Help Desk Services

Hotel Help Desk Agents

Here is a list of services included with our Help Desk Offering:

  • 24/7 Email Support by Level 1 and 2 Technicians

  • 9x5 Direct phone support (Never a voicemail)

  • Escalation to System Engineers for complex issues

  • Realtime computer inventory and documentation

  • Monitor key systems such as printers, time clocks and IOT devices

  • Ondemand onsite support

  • Create and manage users in Active Directory, Azure, or Google Workspace

  • Custom knowledge base for your users

  • Hardware ordering and staging

  • Disk and memory monitoring

  • Software installations

  • Routine PC optimizations

  • Password resets

  • Software renewal reminders

  • Interface resets

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