# Symmetry IT > Symmetry IT is a managed technology provider supporting hospitality, healthcare, and growing businesses with managed IT, cybersecurity, onsite support, hotel technology, healthcare IT, and AI automation, agentic innovation, and collaboration systems. Use this guide to understand the public Symmetry IT website. It summarizes verified service coverage, public office and phone information, and the site’s most useful routes. It does not provide legal, healthcare, or compliance advice. For the patient-refund workflow mentioned on the AI page, the Florida SB 1808 link is provided only as public regulatory context; organizations should obtain their own legal and compliance guidance. Consultation phone: [1-888-847-0018](tel:+18888470018). Existing-client support phone: [786-672-1101](tel:+17866721101). Preferred canonical origin: [https://www.symmetrytech.com](https://www.symmetrytech.com/). ## Core services - [Managed Operations](https://www.symmetrytech.com/managed-operations): Proactive monitoring, patching, backup checks, operating documentation, vendor coordination, 24/7 Help Desk access, network management, onsite support, and co-managed IT. Technology reviews are available as an additional monthly advisory service or as project-based work. - [Security & Resilience](https://www.symmetrytech.com/security-resilience): CrowdStrike or SentinelOne endpoint protection; Meraki, Fortinet, and UniFi firewall management; 24/7 SOC coverage; security assessments; phishing awareness; vulnerability management; dark-web monitoring; incident-response coordination; and continuity planning. - [Changing IT Providers](https://www.symmetrytech.com/changing-it-providers): Discovery, operating documentation, access-handoff planning, cutover sequencing, vendor coordination, and continuity-focused transition support. - [Managed IT services](https://www.symmetrytech.com/managed-it-services): Business IT support, 24/7 help desk access, monitoring, network and firewall management, backup and recovery, and co-managed IT. - [Cybersecurity](https://www.symmetrytech.com/cybersecurity): CrowdStrike or SentinelOne endpoint protection, Meraki, Fortinet, and UniFi firewall management, 24/7 SOC coverage, risk assessments, and security readiness. - [Onsite IT support](https://www.symmetrytech.com/onsite-it-support): Infrastructure, network troubleshooting, hotel WiFi, physical security systems, and business-critical field support. - [IT Help Desk & user support](https://www.symmetrytech.com/it-help-desk): 24/7 user support by email, phone, SMS, Microsoft Teams, and web chat. - [Network, WiFi & firewall management](https://www.symmetrytech.com/network-wifi-firewalls): Managed network, wireless, hotel WiFi, segmentation, and firewall support across the confirmed infrastructure stack. - [Business continuity & recovery planning](https://www.symmetrytech.com/business-continuity): Critical-system priorities, backup and recovery planning, security readiness, documentation, and resilience planning. - [Physical security & access control](https://www.symmetrytech.com/physical-security): UniFi Protect, multi-brand CCTV, Openpath, Avigilon, network-aware design, onsite installation, and maintenance. - [IT roadmaps & co-managed support](https://www.symmetrytech.com/it-roadmaps-co-managed): Environment assessment, technology roadmaps, co-managed IT, documentation, and focused project delivery. ## Industry and innovation services - [Hospitality technology](https://www.symmetrytech.com/hospitality-it): Marriott- and Hyatt-approved hotel IT support, including Power-Of-M readiness for Marriott PMS migrations and support; hotel applications, PMS, POS, finance systems, hotel WiFi/HSIA, property networks, HTNG/OWS integrations, CCTV, and access control. - [Healthcare IT](https://www.symmetrytech.com/healthcare-it): Healthcare-aware support, HIPAA-minded technical operations, secure access, clinical infrastructure, recovery planning, and EHR-connected workflow context. - [AI automation, agentic innovation, and collaboration](https://www.symmetrytech.com/ai-automation): Workflow automation, AI agents, collaboration systems, CRM/CDP, AI-built POS, patient-refund workflow tooling, voice agents, integrations, and custom applications. ## Locations and contact - [Contact Symmetry IT](https://www.symmetrytech.com/contact): Consultation form, consultation phone number, and office information. Existing clients can call the dedicated support line at [786-672-1101](tel:+17866721101). - [Coral Gables / Miami office](https://www.symmetrytech.com/locations/miami): 2355 Salzedo St. Suite 207, Coral Gables, FL 33134. - [Orlando office](https://www.symmetrytech.com/locations/orlando): 2750 Taylor Ave, Orlando, FL 32806. - [All locations](https://www.symmetrytech.com/locations): Service-area overview for Coral Gables, Miami, Orlando, Tampa, and New York City. ## Optional public context - [About Symmetry IT](https://www.symmetrytech.com/about): Owner-led managed technology practice, technical range, and operating approach. - [Florida CS/CS/SB 1808](https://www.flsenate.gov/Session/Bill/2025/1808/): Official Florida Senate page for the patient-overpayment refund law referenced as context on the AI automation page. - [Full machine-readable service summary](https://www.symmetrytech.com/llms-full.txt): More detailed factual summary for agents that require additional service and platform context.